FAQ

How do I log in?

If you have a Digital Studio, Holiday Sweat, or teacher training membership, log in here: https://www.flexandflow.org/login 

PDX members with a ZenPlanner account: log in to ZenPlanner here to sign up for classes.

I’m not getting emails?

Uh oh! Let's get you on the list—that's where we announce all the things. 

• First, check your settings here.
• Make sure to check the "products and promotions" box.
• From there, you should start getting emails! 

Please check your spam folder and whitelist [email protected]. 

How do I update my profile? 

Update your address and other details here.

How do I change or cancel my membership?

To cancel your membership:

• Click on your avatar on the top right of this page.
• Select Settings from the dropdown.
• Click Billing Info in the top right of the page
• Click Cancel next to your membership.

To change or cancel your PDX membership, please log in to ZenPlanner here or reach out: hi AT flexandflow.org

What is the Digital Studio membership?

Our Digital Studio Membership is online so you can take Flex & Flow classes from anywhere! 

The Flex & Flow Digital Studio Membership is $49/month (with monthly auto-renewal) and includes access to all live classes and our on-demand library with new videos added daily, the weekly warm-up newsletter to get the week started strong, member-only challenges and workout playlists, and a first look at freebies, events and more! 

The Digital Studio Membership cannot be used for in-studio passes at Flex & Flow PDX. 

What memberships are available for Flex & Flow PDX?

The Flex & Flow PDX studio is currenlty closed. Due to COVID-19, we cannot currently welcome students to our flagship studio in northeast Portland. While the doors are closed, experience our incredible team of yoga, HIIT & Flow, and fitness instructors virtually in the Digital Studio.

How do I redeem a Groupon?

To redeem your Groupon, please email us with a screenshot of your voucher, and we'll get you set up to attend classes: hi AT flexandflow.org

We look forward to moving with you!


Can I use a Groupon if I've been to Flex & Flow before? 

Groupons are for new students only.

How to take live classes in the Digital Studio: 

Ready to hop into one of our live yoga classes? Great!

Grab your mat, props, water and follow these steps on your phone or computer:

1. Log in to your account here.
2. Don't have an account? Sign up for a membership and get your first two weeks free here. 
3. Head to the schedule page and select the class you'd like to take.
4. This will prompt you to register for the class on Zoom. Once you're registered, the class link will populate and be sent to your email address.
5. If you are registering for classes ahead of time, we suggest you add them to your calendar to access the link when it's time for class.
6. Don't have the Zoom app? Download it before class because that's where all the live Digital Studio classes take place these days!
7. Before class, get your mat and streaming device ready to go.
8. Log in to class via the Zoom link provided a few minutes before class and get ready to flow.

*Please note that the passcode for classes changes every month and will be listed in the Digital Studio and the schedule page when you are logged into the website.

How to take on demand classes in the Digital Studio:

One of the best parts of the Digital Studio is that you have movement classes right at your fingertips, anytime, anywhere!

Here's how you can access our on demand classes, which we update with new classes every day:

1. Log in to your account here.
2. Don't have an account? Sign up for a membership here. 
3. Click on your avatar in the top right corner and select "My Memberships"
4. Click on Digital Studio, and then select on demand classes. 
5. Browse all types of classes including HIIT & Flow, Power Vinyasa, Vinyasa, Chill, Flow & Chill, and Skills & Drills.

If there's a teacher you want to check out or a pose you want to practice, use the search bar to keep diving into our ever-expanding on demand library.

The Flex & Flow PDX studio is currenlty closed. 

Due to COVID-19, we cannot currently welcome students to our flagship studio in northeast Portland. While the doors are closed, experience our incredible team of yoga, HIIT & Flow, and fitness instructors virtually in the Digital Studio.

Where is the studio located? 

Flex & Flow’s flagship studio, Flex & Flow Yoga, is located in North Portland in the Overlook neighborhood. We are located in the Prescott building at 1461 N. Skidmore, Portland, OR 97217.

Our cross streets are Interstate and Skidmore.


What amenities are available at the studio? 

We have shared restrooms on-site and beverages for sale. 

Please note that we no longer offer rental mats or props due to COVID 19.


What should I know before my first visit? 

Our physical studio is currently closed due to COVID-19. We will announce re-opening dates once it is deemed safe for our community.


Is there a new student special? 

Ready to try out some real time classes with your instructor and yoga friends? Try out our Digital Membership– the first 2 weeks are free and then it's $49/month after that for unlimited live and on-demand classes!


Do you offer mat rentals? 

Due to the COVID-19 pandemic we are not currently offering rental mats.


What is the digital studio membership? Do I have to be in the Portland area to use it?

Our Digital Studio Membership is online so you can take Flex & Flow classes from anywhere! 

The Flex & Flow Digital Studio Membership is $49/month (with monthly auto-renewal) and can be used on any live classes as well as our on-demand classes which are updated daily.

The Digital Studio Membership cannot be used for in-studio passes at Flex & Flow PDX.

We offer a combination of yoga and strength training classes.

Our yoga offerings include: Power Yoga, Vinyasa Flow, Align & Refine, Chill, Flow & Chill, and Little Yogis (for ages crawling to 4 years old).

Our strength training classes include: bodyweight bootcamp, HIIT & Flow, and HIIT & Flow Plus.  

We’ve all been there. Whatever hesitations you have, throw them aside, grab your mat, and just come to class and trust that you’ll be in good hands.

We provide a welcoming, safe, and inclusive space for all levels, all ages, and all bodies.

HIIT & Flow is our signature mat-based fitness class that combines yoga with strength and conditioning. Students will experience a full-body training session that will increase your strength, and enhance your flexibility and stamina – resulting in a sweat dripping session!

What should I bring to class?

Bring a mat and something to slide on like gliders, socks, or small towels if you're practicing on wood floors. If you're practicing on carpet, try paper plates.

Where can I learn more about HIIT & Flow?

We suggest jumping right into class with us. All classes are welcoming, motivating, and filled with modifications and amplifications for all levels.

You can also try our free intro series here.

• Tuition for certificate & training programs for fitness and wellness professionals.
• Organizations dedicated to inclusivity and access to health and wellness.
• Memberships at Flex & Flow.
• Scholarships for retreats.

To get notified about new community events, sign up for emails here. If you are already a member or already get our emails, no need to sign up again.

Why did you change your name? 

Fit Approach is now Flex & Flow! 

We have come a long way in the last 9 years, from a dream and a suitcase full of pink shoelaces to a dynamic space humming with inspiring voices on fitness, wellness, culture, and inclusivity.

And now we’re bringing together all of our magic under one roof, to channel our energy and resources in more powerful ways.

Thank you for being part of this community for so long, and helping us grow and expand over the years. We have a new name, but the heart of what we do stays the same: to move together, educate, inspire, create change, and build community.

This community will always be our number one priority, and we are excited to be able to continue to move with you, get inspired by you, and keep growing with you.


What is happening to Sweat Pink?

The Sweat Pink community is here to stay, we’ll still be using the #sweatpink hashtag and sweating pink like there’s no tomorrow, and we hope you will too. #SweatPink is our original family name and we wouldn’t be anywhere today without this amazing tribe.

We encourage the #sweatpink fam to also start using #flexandflow and #activeist hashtags, because we are opening our doors and extending a hug and a welcome to everyone in this big tent. 

And to further bring everyone together, we'll be renaming the Sweat Pink Facebook group to Activeists, and we'll be introducing some new ways to connect and engage and grow your circle both online and off. 


What are the new hashtags and handles? 

@FlexandFlow: the umbrella for our whole family. Community anywhere, anytime. 

@FlexandFlowPDX: our physical studio located in Portland, OR (lovingly known as PDX!)

#FlexandFlow: our all-encompassing hashtag for all things movement, community, and inspiration. 

#FlexandFlowPDX: our hashtag for all things connected to our yoga and fitness studio in Portland!


Will there still be brand campaign opportunities?

Yes, we will continue working with brand partners, and the opportunities will be bolder and better, just like our new name! 

We welcome all bodies, all abilities, and all practices at Flex & Flow.

Can I practice while pregnant?

If you and your birth care providers have decided practicing while pregnant is safe for you, we would be delighted to have you on the mat during this exciting season. Our instructors are well-versed in suggesting modifications, and we encourage you to honor your own body and its unique needs. Our founder, Jamie King, has a free resource here with suggestions for how to continue practicing safely during each trimester.

I have an injury / disability / other limitation. Can I attend class?  

Yes! We welcome all bodies, abilities, and practices. We encourage you to let your instructor know if you're looking for support in a specific area, such as finding new or better ways to modify particular movements.

That said, you never need to explain the way you choose to practice—our instructors will never shame or question your decisions during class to modify your practice as works for you. We're here to support you  and we look forward to moving with you.